NBD Services was established in February 2014. NBD Services is a dynamic battery supply company. We are focused on providing excellent service and excellent quality products into the Corporate, Industrial as well as Private sector. We consider ourselves to be a supplier offering quality service to our clients. As a multi-disciplined organisation, NBD Services strives to meet clients’ expectations, with a main focus on customer satisfaction. NBD Services takes pride in its ability to offer a high level of personal attention to all its clients. Clients can depend on speedy, cost effective solutions to their requirements while maintaining control over project expenditure. In this way, the investment becomes a joint venture with great benefits in terms of time, expertise and expense for the client. NBD Services is committed to conducting its business in a safe, socially and environmentally responsible manner. We are an equal opportunities employer and do not discriminate on the basis of race or gender. All our designs and fabrication are produced, checked and approved by the relevant authorities. NBD Services is currently situated on the East Rand where we offer services to our national and local clients.
Our Vision Statement To be the leader in the battery industry delivering beyond expectation, always. Our Mission Statement To provide quality service that exceeds the expectations of our customers.
The values that guide our business include
Customer Service: Put our client’s needs first;
Passion: We have passion for delivering value to our clients;
Respect: We treat our team, customers, and suppliers with mutual respect and sensitivity;
Excellence: We aim to be the best in quality and everything we do; rive for excellence in all our dealings with our clients
Integrity: We are committed to the highest level of integrity in every aspect of our business;
The business is driven by 2 working directors, collectively that accumulated more than 25 years’ work experience in the industry. They are involved in the business development, procurement, projects management and administration of the company. The management team proactively gathers feedback, identities changes in the business environment, reviews work processed and communicates key learning point and company policy to all staff.
Our people are crucial in delivery of our services and solution to our clients. In order to ensure that everyone is equipped with the right skill, knowledge. We believe in providing the right training, and practical knowledge for our people, for them to execute their duties and responsibilities confidently. Our aim is to stay relevant to the everchanging marketplace and client’s requirements. Our Business goals & objectives To build long term relationships with our customers and clients and provide exceptional customer services by pursuing business through innovation and advanced technology. Our Growth strategy Our growth strategy is built around a marketing initiative which empowers our clients to become agents of our services
Frik has over 22 years of hands-on experience in various aspects of the battery business. His responsibilities include performance and management of sales staff.
Jakes has over 30 years of hands-on experience in various aspects in the steel industry. His responsibilities include performance and management of workshop staff. Quality control on all items leaving the shop floor.
Lucelle has over 25 years of experience in various aspects on the management of office matters. Her responsibilities include performance and management of: Creditors-Debtors-Payroll-Human resources-Stock Control